How to create a new supplier

Create the supplier record that buying agreements, spot rates and agent RFQs are built on, and pick the roles — Carrier, Agent, Forwarder and the rest — that decide which extra fields the form shows you.

Updated 9/16/2026

A supplier is any company you buy from: a carrier, an agent at the other end, a customs broker,
a terminal. The record you create here is what buying agreements and RFQs point at.

Create the supplier

  1. Open Partners and select Suppliers.
  2. Click + New Suppliers at the top right of the grid.
  3. Enter the Supplier Name and leave Active on.
  4. Upload a Logo if you have one — 400 × 200 px, PNG or JPG up to 2 MB.

The Create Supplier form: supplier name, active status, logo, role and supplier type

  1. Open Role and select every role this supplier plays for you. You can pick more than one.

    | Role | The supplier is |
    |---|---|
    | Carrier | the company that actually moves the cargo. |
    | Agent | your partner at the other end of the route. |
    | Forwarder | another forwarder you buy from. |
    | CustomsOperator | a customs broker. |
    | TerminalOperator | a terminal or depot. |
    | Personal | a personal contact record. |

    The Role list open on the Create Supplier form, showing the six roles
  2. Set the Supplier Type.
  3. Fill in Basic InformationName, Legal Entity and Currency are required; add
    VAT and Identification (CIN) when you have them.
  4. Click Save Supplier.
Important: The role you choose changes the form. Selecting Carrier adds a
Carrier Information section for the carrier type, the system carrier and the demurrage free
days — see
How to relate a supplier to a System Carrier.

The other two tabs

Contacts and Interactions sit beside General, the same as on a customer. The
Contacts tab is covered in
How to see the contacts on a supplier.

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