How to configure advanced company settings

Set the idle-session timeout, partner VAT validation, the default exchange-rate margin, the traffic follow-up escalation threshold and the default track-and-trace behaviour, all from one dialog.

Updated 9/16/2026

Advanced Company Settings is one dialog holding the controls that change how Freightools
behaves for everyone in your company. It opens from Settings → Company → Advanced Settings
and saves with Save Settings.

The dialog has two halves. This article covers Internal Settings; the Customer Portal
half is covered in
How to configure Customer Portal rules, branding and service mixes.

Security and partner validation

SettingWhat it does
Logout Time (Minutes)The idle-session timeout: how long a user can be inactive before Freightools signs them out. The minimum is 5 minutes.
Validate Partner VATWhen on, Freightools checks partner VAT numbers against official registries as partners are onboarded and updated.

Advanced Company Settings: Security, Partner Validation, Commercial Defaults and Operations & Monitoring

Commercial defaults

Default ROE Margin (%) is the rate-of-exchange margin Freightools applies by default when it
converts between currencies. It is a percentage, for example 2.5.

Selling Invoice Fixed Date sets a fixed date for selling invoices when your accounting
process needs one.

Important: The ROE margin is applied to every conversion that does not override it, so it
moves the price of anything quoted in a currency other than your company currency. Change it
deliberately.

Operations and monitoring

Traffic Follow-up Threshold (hours) is the number of hours after a booking is created with no
shipment event before Freightools raises an escalation alert — for example 72.

Buying Invoice Earliest Date sets the earliest date a buying invoice may carry.

Track and trace

Default Track & Trace sets the provider Freightools uses when a shipment has no override of
its own.

The lower half of the dialog: Track & Trace and the Customer Portal section

Click Save Settings when you are done.

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