The chat reads your sentence and opens the shipment. It is checked before it is created, and nothing goes to customs until you ask.
Sample workspace
Chat
Pick a sample message above to begin.
You
Open an import: 2 x 40' HC, Shanghai to Haifa, sailing 21 Nov, arriving 16 Dec. Consignee Sample Importer Ltd.
Freightools GPT
Here is what I understood. Check it before I create anything.
Still missing: container numbers, B/L number. You can add these later under the same reference.
Freightools GPT
Tell me what to change, for example the sailing date or the consignee. Nothing has been created yet.
Freightools GPT
Created. It is now a shipment in your Freightools system, reference DEMO-FCL-011.
You
Open a shipment: 1 x 20', Haifa to Ashdod.
Freightools GPT
I cannot open this one. Both ports are in Israel, and moves within Israel are not handled. Nothing was created.
Describe a shipment
Shipment file
DEMO-FCL-011Not created yetNo reference
Created in FreightoolsDraftBlockedEmpty
CNSHAILHFA
No route. Nothing was created.
No shipment yet.
What the chat understood, and what the checks found
Field
Value
Check
Service
Ocean FCL, import
Valid
Route
Shanghai (CNSHA) to Haifa (ILHFA)
Valid
Equipment
2 × 40' HC
Valid
Sailing, ETA
21 Nov 2026,16 Dec 2026
Valid
Consignee
Sample Importer Ltd.
Valid
Containers, B/L
Numbers not given yet
Warning
Service
Ocean FCL
Valid
Route
Haifa (ILHFA) to Ashdod (ILASH)
Blocked
Equipment
1 × 20'
Valid
Nothing to check.
Valid Passed.
Warning Can be created now and completed later.
Blocked Not created.
Booked. Sailing from Shanghai is planned for 21 Nov. Until the vessel sails, the map shows the planned route.
Not ready yet. Missing: container numbers, B/L number. When the shipment is complete, the manifest goes on your request.
Illustration with sample data. Nothing here is sent anywhere.
Open, track and submit under one reference.
Open an import: 2 x 40' HC, Shanghai to Haifa
RouteValid
Open a shipment
Describe it in the chat, fill a short form or send it through the API. It is checked before it is created in Freightools.
You check: the details on the shipment file.
CNSHAILHFA
PositionEstimated
Track the shipment
The map shows the route, the milestones and the vessel or flight. Tracking refreshes every 30 to 60 minutes while the shipment is in transit.
You check: whether a position is reported or estimated.
Submit manifest
Customs answerAccepted
Submit to customs
For ocean imports into Israel, the manifest and the delivery order go to customs when you ask.
You check: when to submit, and every change after it.
Illustration with sample data.
You decide what goes to customs.
For ocean imports into Israel, Freightools GPT submits the manifest and the delivery order, after a one-time setup. You decide when they go, and what happens after a change.
What Freightools GPT does with customs, and what stays with you
Stage
Freightools GPT
You
Submitting
Sends the manifest and delivery order once the shipment is ready.
Choose when to ask.
After sending
Saves a change to the shipment and sends nothing to customs until you decide.
Keep what customs has, send a correction, or cancel and send again.
The answer
Shows a shipment as accepted only when customs has confirmed it.
Fix the fields customs names. Clearance stays with the customs broker.
Every shipment is a record in Freightools.
A shipment you open here becomes a customer shipment and a shipping order, the same records the full system uses. One created in Freightools appears here.
For developers: one call per shipment. Send the same reference again and the shipment is updated, never duplicated.
Product screenshot from the Help Center. Demo data.
YouA chat message, a form or an API call.
ChecksCodes, ports and parties, before anything is written.
FreightoolsA customer shipment and a shipping order.
CustomsOcean imports into Israel, when you ask.
Questions about Freightools GPT.
Do I need to be a Freightools customer already?
No. Signing up creates your workspace, and we connect it to a Freightools system for you. The per-shipment price is all you pay.
Which shipments can it handle?
Ocean FCL, ocean LCL under a line master or as a co-load, and air. Import, export and cross-trade. Customs submission is for ocean imports into Israel. Not handled today: your own LCL consolidations, road, rail and courier, and moves within Israel.
Can Freightools GPT quote?
No. It opens and tracks shipments and does not price them. Rate loading, rate management and quoting are part of Freightools, the full platform.
How often does tracking update?
Every 30 to 60 minutes while a shipment is in transit. Where no position is reported, the shipment shows an estimate from the schedule and labels it as one.
Does Freightools GPT clear customs?
No. It submits your manifest and your delivery order. Clearance stays with your customer's customs broker.
What do I need before I can submit to customs?
Customs submission needs a one-time setup: you contact us and provide your signing key, and we install it. Until that is done, shipments are opened and tracked without submission.
What counts as a shipment?
A production shipment counts once, whether you opened it in the chat, in a form or through the API. Shipments in the test environment do not count, and neither do shipments that arrive from Freightools.
Is Freightools GPT a ChatGPT plug-in?
No. Freightools GPT is Freightools' own product, with its own sign-in at gpt.freightools.ai.
What Freightools GPT costs.
Two plans, both with unlimited users. No subscription and no monthly fee.