Company
Who they are
NextChain, part of the SedApta group, brings supply-chain execution close to enterprise planning systems. Its platform serves large industrial brands — published references name Piaggio, Max Mara, and Marcegaglia — that run their logistics alongside SAP.
The challenge
What they needed to solve
Enterprise shippers need shipment booking and visibility to live next to their SAP planning, not in a disconnected tool. That requires deep integration plus multimodal booking and the ability to anticipate delays — hard to deliver from scratch.
The implementation
Built on Freightools
Deep SAP integration
NextChain connected its execution hub to SAP so planning and shipment booking operate from the same supply-chain context.
Multimodal shipment booking
Bookings across modes flow through a Freightools-powered hub, giving enterprise customers one place to execute freight.
ETA prediction and delay-risk management
Predictive analysis surfaces estimated arrival times and delay risk so teams can manage exceptions before they escalate.
Workflow transformation
How the workflow changed
Before
Enterprise shippers planned in SAP but booked and tracked freight in separate tools, with limited forward visibility into delays.
With Freightools
Planning and multimodal booking operate from one SAP-connected hub, and predictive ETA and delay-risk signals let teams manage exceptions before they escalate.
Outcome
The result
NextChain built a long-term partnership with Freightools, delivering SAP-connected, multimodal supply-chain execution with predictive visibility to large industrial customers.
“we have taken a clear step that is pivotal for achieving our annual goals.”
Why it matters
The commercial impact
Sitting next to SAP positions Freightools inside the enterprise system of record rather than as a side tool — a position that supports multi-year relationships, expands scope across transport modes, and raises switching costs as planning and execution converge.
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The Freightools products behind it
Tariffs, contracts, surcharges
Rate Management
Rate Management is freight rate management software that acts as the system of record for every contract, surcharge, and customer-specific markup your team applies — feeding Miles and Instant Quote so quotes are always built from the current valid rules.
One pane of glass
AI Command Center
AI Command Center is the freight operations dashboard that brings Miles, Tari, and Instant Quote into a single view built for forwarder leadership — so you stop running the business from a daily Excel.
Your customers, online
Digital Customer Portal
Digital Customer Portal is the customer-facing surface where Instant Quote, booking status, and document access live — branded as your business, not as Freightools.
Customer names, quotes, and figures reflect published Freightools customer references. No third-party logos are shown; brand names appear as text only.